Frequently Asked Questions

ScaleForge is a SaaS platform for media buyers that combines three professional services:

• HookForge — replace hooks while preserving text overlays
• Hunter Mode — AI voice uniqueization (Gemini + ElevenLabs)
• ScaleMachine — bulk Meta Ads campaign creation

Yes, to use ScaleMachine you need a Meta Access Token with ads_management and ads_read permissions.

HookForge supports all popular video formats:

• MP4 (recommended)
• MOV, AVI, WebM
• MKV, FLV

Static images are also supported as backgrounds (PNG, JPG, GIF).

Maximum file size: 500 MB

Hunter Mode automates voice uniqueization in 3 steps:

1. Transcription — extracts audio from video and converts to text via Google Gemini API
2. Uniqueization — Gemini rewrites the text while preserving key meaning
3. Voiceover — ElevenLabs generates a natural synthesized voice (10+ voices available)

You can choose different voices (male/female, various accents)

We use WayForPay for secure payment processing:

• Monthly subscription (automatic billing)
• Pay with Visa/Mastercard, Apple Pay, or Google Pay
• Your card data is NOT stored on our servers
• You can cancel your subscription at any time

View pricing →

Yes! After registration you get a 7-day free trial with access to all features:

• 2 ad accounts
• Full access to all platform features
• After trial, plans start from $29/month

No credit card required to sign up!

Processing time depends on video length and selected service:

All tasks are processed in the background — you can close the tab

Your files are stored securely with the following rules:

• Original videos — stored for 30 days after upload
• Processing results — stored permanently (until you delete them)
• Creatives (ScaleMachine) — stored until deleted

All files are stored on protected servers with encryption. Only you have access.

Yes, you can cancel your subscription at any time:

1. Go to the Billing section (Billing)
2. Click "Manage Subscription"
3. Select "Cancel Subscription"

After cancellation, you will have access to paid features until the end of the paid period. After that, your account will automatically switch to the Free plan.

We are ready to help you 24/7:

Average response time: 2 hours